Arabic customer support made easy
Discover Kenchat’s main features and start building your team’s capabilities for a better, faster customer support.
Kenchat delivers
Kenchat gives you access to a variety of useful functionalities to upgrade your customer support capabilities
Interactive FAQ Library
Create a FAQ library with Arabic friendly advanced search features. Allow users to suggest frequently asked questions additions and edits to existing content
Step-by-Step Guides
Build process based guides and checklists to simplify agents onboarding and customer adoption. Keep your procedures updated at all times.
Content Optimization
Consolidate web based content and queries. Allow your customer support team to customize labels and bookmarks at user level.
Experience Management
Access smart reports on most frequently used content. Capture trends and activate customer oriented strategies to build on your insights.
Detailed Processes for better Customer Support
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Increase efficiency by creating step-by-step SOPs that your customers can refer to.
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Avoid endless communication chains and make life easier for you and your customers.
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Store customer support content, and access them at any time for updates and edits.
Got Questions? Look Here
Why Kenchat?
Kenchat has been developed with the objective of making Arabic customer support a better experience for both your agents and your clients. Our interactive knowledge management tool has been built with an easy-to-use Arabic first interface.
How can Kenchat help my business?
Kenchat makes customer support easy. It offers a simple way to build a library of FAQs and processes guides to improve consistency and response time. Kenchat also allows your customer agents to proactively contribute to the knowledge base through feedback suggestions, bookmarking and labeling - all of which are tracked through our smart reports!
What devices do I need to operate Kenchat?
Kenchat is compatible with web browsers, smartphones and tablet devices. All you need is one of these and you are good to go!
Can I try Kenchat before purchasing?
Of course! We will run you through a live demo to demonstrate the different features Kenchat has to offer and better understand your business objectives. We also have a 30 day trial option for your team to have a go on the tool in real time.
How do I book a demo?
You can contact us at any time for a live demo of the tool. Our team will get in touch to schedule a call for a walk-through and a Q&A session.
Can I customize Kenchat to better fit my needs?
We’re always open to feedback! You can come to us with any special customization requests during the demo or after onboarding on Kenchat. Our team will do its best to bring the necessary changes live so you can benefit fully from the features Kenchat has to offer.