Knowledge management that helps your team do their best work
Provide your agents with the guidance they need to solve customer issues faster and more consistently
Use Kenchat for
Kenchat helps you so you can help your customers.
Internal Knowledge Management
Build an internal knowledge base that your team will love using. Replace static documents with an interactive tool that allows your agents to find what they need quicker.
Agents Communication
Provide your customer support scripts and playbooks for consistent A+ support. Onboard new team members in no time and optimize performance based on smart reports.
Performance Reviews
Get clear content based productivity metrics on your customer support team. Evaluate content input and output as a complementary view to your agents KPIs.
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Customizable Templates
Choose from a variety of ready-to-use customer support templates.
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Arabic Friendly Search Engine
Get instant relevant results in no time based on your entries or bookmarks.
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Smart Suggestions
Leverage Kenchat machine learning capabilities for an optimal response time.
