Frequently Asked Questions

Scroll down if you have a question about Kenchat. We might have the answer you are looking for!

Why do I need Kenchat?

Kenchat is first and foremost a customer support solution. Smart businesses invest in the customer experience in order to hold onto their valued customers

How can Kenchat help my business?

Kenchat provides you with all the tools you need to address your customers’ queries and complaints. It allows you to answer questions, publish guides, and track progress on each issue. In short, Kenchat helps you help your customers better.

What devices do I need to operate Kenchat?

Kenchat is compatible with web browsers, smartphones, and tablet devices. All you need is one of these and you are good to go!

Can I try Kenchat before purchasing?

When you request a demo, we discuss the best features to include. You can then try Kenchat for yourself, and decide which features to keep, which to add, and which to remove. After this procedure, we will present you with the final quota and welcome you on board!

How do I book a demo?

Booking your Kenchat demo is a piece of cake. Simply click Here and fill out the request form.

How do I customize Kenchat to fit my needs?

You can come to us with any special customization requests during the demo period and after purchase. Our team will happily listen to your concerns, and do their best to provide you with the tweaks you need, so you can fully benefit from Kenchat.

Have more questions? Ask your question here

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