Your Arabic first knowledge base
Guide your customer support team to quality and streamlined interactions with your clients.
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Support customer support agents
Interactive knowledge bases help agents find and learn the gold-standard answer fast
Improve quality and consistency
Scripted guides help agents, new and old, troubleshoot, respond to, and fill ticket fields automatically and consistently
Increase customer satisfaction
Self-serve internal FAQs and processes libraries give agents better content to start and deliver help without frustrating back and forth
Knowledge management that helps your team do their best work
Provide your team with the easiest, fastest way to learn, and empower knowledge creators to make effective content
Request a DemoArabic Customer Support Made Easy
Discover Kenchat’s main features and start building your team’s capabilities for a better, faster customer support.
Internal Knowledge Management
Build an internal knowledge base that your team will love using. Replace static documents with an interactive tool that allows your agents to find what they need quicker.
Agents Communication
Provide your customer support scripts and playbooks for consistent A+ support. Onboard new team members in no time and optimize performance based on smart reports.
Performance Reviews
Get clear content based productivity metrics on your customer support team. Evaluate content input and output as a complementary view to your agents KPIs.
Deliver personalized guidance when and where it matters
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Provide self-serve guides for each person to have the perfect path to onboarding, issue resolution, adoption and success
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Allow feedback submission to improve existing or request additional content and adapt to the needs of your agents in real-time
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Leverage groups and members management options to customize access levels to different departments with assigned roles and permissions
Unify your customer support content across channels
Free 30 days trial
Exclusive Support
No Fees
Sign-up for a free trial today
Discover the powerful features Kenchat has to offer to boost your customer support team capabilities. Start building your FAQs and processes libraries in no time and leverage smart insights and reports on your team performance and input!
Free 14 days trial
Exclusive Support
No Fees